Why Choose Us?

We've got the happiest customers in Canada

Top 6 reasons

A 30-DAY YOU’LL LOVE US GUARANTEE

We know you’ll love being a Member. In fact, we guarantee it. Try it out, and if you haven’t fallen for us in 30 days, just return your phone to where you bought it and pay for the airtime used. Voilà. For full details, go to virginmobile.ca/loveus/

PLANS WITH EXTRA FOR NO EXTRA

We make it easy to find the perfect plan for you. myPlan™ Monthly Plans start at just $15 and come jam-packed with the essentials a Member needs. Our plans come with unlimited text, voicemail, call display, and nationwide long-distance minutes.

AWARD-WINNING MEMBER CARE

We think Members should always have the best Member care. So we went out and won a few J.D. Power and Associates Service awards to prove it: “Highest in Customer Satisfaction With Postpaid Wireless Service”, and “Highest in Customer Satisfaction With Prepaid Wireless Service, Five Years in a Row.” Just sayin’.

NO FUNNY BUSINESS

Being in the know is the way to go. We’re always open and honest about what you’re being charged for. With no made-up fees and no charge for incoming text, you’ll never be afraid of your phone bill.

MORE THAN A MOBILE PHONE COMPANY

We’re creating change at home and around the globe. From protecting the environment to building communities and hope for people in need, we’re working hard to make the world a better place. With your help, we can make a big difference, and have some fun while we do it too.

WHAT THEY WANT, WHERE THEY WANT IT

Members, we’ve got your back across the country, serving 93% of the population on Canada’s largest high-speed mobile network.
•You’ll have access to voice and text in over 200 countries.
•A 30-day YOU’LL LOVE US guarantee. Try us out, and if you’re not convinced that we’re right for you in 30 days, just return your phone to where you bought it and pay for the airtime used.