Get Support
My AccountTopping up
back to Ways to PayHow low can you go? Why would you want to find out? Keep topping up your account to make sure your prepaid phone is always ready when you need it.
Topping up is how you add money to your prepaid Virgin Mobile account. When your account is low you can just top it up to keep making calls and using other cool stuff. Topping up is a snap through:
- Top up card
- Credit card
- Interac
- Bank-It Pre-Authorized Debit
Top Up cards are sold at thousands of retail locations across Canada. You can pick them up in handy $15, $25, $50 and $100 amounts. Whatever works for you. The higher the amount, the longer the available time you have to use it before it expires
Sign up for Auto Top Up and get 10% back each time you top up!
With Auto Top Up, we give you 10% bonus credit every time you add cash to your account. Learn more
| Top Up Cards or Cash | Top Up Value Credit or Debit | Expiry (In Days) |
|---|---|---|
| $100 | $100 - $200 | 365 |
| $50 | $50 - $99 | 60 |
| $25 | $25 - $49 | 60 |
| $15 | $15 - $24 | 30 |
| Starter Credit | $5 | 30 |
Topping up with your credit card is super–convenient. Register a credit card with us and you can even top up on the run directly from your Virgin Mobile phone.
Let us do all the work
With Auto Top Up we can top up your account for you when your balance is running low. When your balance hits the amount you've decided on, we'll top you up in the amount you've chosen using the credit card or pre–authorized debit you've registered. Auto Top Up will also top up your account one day before your balance is set to expire. That way you never need to worry about losing the balance in your account.
Can't get enough? Check out the FAQs for more Top Up info.