How can we help you?

Phones & Broadband2Go

• Activating your phone
• Repairs
• Upgrading
• Lost or stolen?
• Switching to Virgin Mobile
• Recycling phones & batteries

Billing & Payment

Top up your prepaid account

Pay your MyPlan bill

Register for MyAccount

Ways to Pay

Check it on Prepaid or MyPlan

Coverage and Travelling

So you like to hit the open road. Find out here about roaming rates, coverage at your cottage and more.

Check it on Prepaid or MyPlan

Plans & Features

Check out everything you need to know about using the voice features on your phone (voicemail, call forwarding etc.), messaging, data (web browsing social networking), email and entertainment.

Check it on Prepaid or MyPlan

Members Central

Check out all you need to know about getting started with Virgin Mobile, managing your account using your phone and more

Check it on Prepaid or MyPlan