On Prepaid and myPlan^TM:

Unfortunately, Virgin Mobile does not have the capability to block incoming calls from selected phone numbers. As an alternative, to avoid unwanted calls, you can change your mobile number at no cost to you whatsoever. Call us at 1.888.999.2321 and we'll be glad to help out.

When your phone rings, a phone number will pop onto your screen, unless the caller has an unlisted or private number. If the caller's number is stored in your mobile's phonebook, the caller's name will appear as well. Nifty.

On Prepaid and myPlan^TM:

To block your number on outgoing calls, enter *67 before you dial the person you're calling. If you'd like to permanently block your number, call our customer care team at 1.888.9992321 and we'll arrange it for you.

On Prepaid and myPlan^TM:

To forward your calls from your mobile to another phone:

1. Dial *72.
2. Enter the 10-digit number where you want your calls to go.
3. Hit Send.

That's all there is to it! When your calls are forwarded, your Virgin Mobile phone won't ring. To turn if off forwarding, dial *720 and then hit the Send button.

Remember that you'll be charged for all forwarded calls, even if they're forwarded to a land line. If you forward calls to a long distance number then you'll be charged at the standard long distance rate.

On Prepaid:

If you're pressing keys and they keep getting ignored, it sounds like your Touch-Tones aren't working. Call us at 1.888.999.2321, from a landline, and we'll talk you through the programming steps to turn them back on.

On Prepaid and myPlan^TM:

To add a third person to a call:

1. When you're already connected to one person, press Send to place your first call on hold.
2. When you hear a new dial tone, enter the second person's number and press Send.
3. When the second person answers, press Send once more and all three of you will be able to chat at the same time.

Keep in mind that three-way calls use two lines at once—so you will be charged airtime for two calls.

On Prepaid and myPlan^TM:

To put a call on hold, press Send. When you're ready to resume talking, press the button again.

If you're chatting with someone and you hear a beep, it means you've got another call coming in. Press Send to answer the incoming call. The first person you were talking with will be put on hold. When you're done with the second call, press Send again to switch back to your original call.

Keep in mind that call waiting uses two lines at once—so you will be charged airtime for the call on hold as well as the one you answer.

On Prepaid and myPlan^TM:

Dial 411 from your mobile to reach directory assistance. Our automated system can fetch just about any listed number in North America and also send you a text message so you can keep a listing handy. This service costs $2.00 plus airtime.

On Prepaid:

When you buy a Virgin Mobile phone, you get standard features with no monthly service charges. Save $15 on some great features. When you buy a Virgin Mobile phone, you get standard features with no monthly service charges. The other guys charge up to $15 each month for the added goodies Virgin Mobile throws in for no charge.

Toss in that there's no activation fee (the other guys charge up to $25!) and look how much cash you'll save!

On myPlan^TM:

With myPlan™ monthly packages, these are the features you get.